Effective Date: November 23, 2024 Last Updated: November 23, 2024 At Happi5y, we strive to provide high-quality services. However, if a refund is necessary, the following terms apply: Eligibility for Refund: 1. Refunds are only considered for physical products found to be defective or damaged upon delivery. 2. Customers must provide photos or videos as evidence of the defect. Refund Timeframe: - Refund requests must be made within 7 days of receiving the product or service. Refund Process: 1. Once approved, refunds will be credited to the original payment method or bank account. 2. Refund processing may take up to 7–10 business days.